Privacy Policy

LetsLoop Privacy Policy

This Privacy Policy describes LetsLoop’s policies and procedures on the collection, use and disclosure of your information. LetsLoop receives your information through our various web sites, services and third-parties ("Services"). When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. Irrespective of the country in which you reside or create information from, your information may be used by LetsLoop in the United Kingdom or any other country where LetsLoop operates.

If you have any questions or comments about this Privacy Policy, please contact us at privacy@letsloop.com.

Information Collected Upon Registration: When you create or reconfigure a LetsLoop account, you provide some personal information, such as your name, username, password, and email address. Some of this information, for example your username, is listed publicly on our Services, including on your profile page and in search results. Some Services, such as the home page and public user profiles, do not require registration.

Additional Information: You have the option to provide us with additional information to make public, such as a short biography, your location, a photo and your musical preferences. You may customise your account with information such as your address book so that we can help you find LetsLoop users you know. We may use your contact information to send you information about our Services or to market to you. You may unsubscribe from these messages by following the instructions contained within the messages or updating your preferences in your Notification Settings. If you email us, we may keep your message, email address and contact information to respond to your request.

Loops, Favourite Artists, Songs and Albums, Playlists and other Public Information: Our Services are primarily designed to help you share information with the world. Most of the information you provide to us is information you are asking us to make public. This includes not only your Loops and the metadata provided with your Loops, such as when you Looped, but also the playlists you create, the people you follow, the Loops you Like or Reloop, the artists, songs and albums you Fan and many other bits of information. Our default is almost always to make the information you provide public but we provide the option in your Privacy Settings to make the information more private if you so wish. Your public information is broadly and instantly disseminated. For example, your public Loops are searchable by many search engines and are immediately delivered to a wide range of users and services. You should take care when providing any information that will be made public by LetsLoop, not just your Loops.

Log Data: Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, the referring domain, pages visited, and search terms. Other actions, such as interactions with advertisements, may also be included in Log Data.

Links: LetsLoop may keep track of how you interact with links on letsloop.com by redirecting clicks or through other means. We do this to help improve our Services, including advertising, and to be able to share aggregate click statistics such as how many times a particular link was clicked on.

Data Protection

LetsLoop complies with the Data Protection Act 1988 (the “Act”) and EU General Data Protection Regulation (“GDPR”), including UK amending legislation and EU Directives. Pursuant to the Act, you have the right to be informed of, and to have access to, all of the personally identifiable information we hold about you, and you may do so by visiting your user profile when logged-in to your account on letsloop.com, or by emailing us at privacy@letsloop.com.

Cookies: Like many websites, we use "cookie" technology to collect additional website usage data and to improve our Services, but we do not require cookies for many parts of our Services such as searching and looking at public user profiles or lists. A cookie is a small data file that is transferred to your computer's hard disk. LetsLoop may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to improve our Services. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

Third Party Services: LetsLoop uses a variety of services hosted by third parties to help provide our Services, such as hosting our various blogs and wikis, and to help us understand the use of our Services, such as Google Analytics. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request.

Your Consent: We may share or disclose your information with your consent, such as when you use a third party web client to access your LetsLoop account.

Service Providers: We engage certain trusted third parties to perform functions and provide services to us. We may share your personal information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to obligations mirroring the protections of this privacy policy.

Law and Harm: We may disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect LetsLoop's rights or property.

Business Transfers: In the event that LetsLoop is involved in a bankruptcy, merger, acquisition, reorganisation or sale of assets, your information may be sold or transferred as part of that transaction. The promises in this privacy policy will apply to your information as transferred to the new entity.

Non-Private or Non-Personal Information: We may share or disclose your non-private, aggregated or otherwise non-personal information, such as your public Loops or the number of users who clicked on a particular link (even if only one did).

Your Rights

Data Ownership and Portability: You may request details of the personal information that we hold about you under data protection laws. If you would like a copy of the information held about you please write to us at privacy@letsloop.com.

Data Accuracy: If you think any information we have about you is incorrect or incomplete and you are unable to modify the information in your Account Settings, please write to us or email us at privacy@letsloop.com as soon as possible. We will correct or update any information as soon as we can.

Data Deletion: Under the EU General Data Protection Regulation and any equivalent rules in the UK, you are entitled to certain rights in relation to our handling of your personal data. For example, will have the right to have your personal data deleted, the right to object to or restrict us from processing your personal data (including the right to object to profiling), and the right to data portability. If you would like to exercise these rights once they come into force, please contact us at privacy@letsloop.com.

Data Complaints: Should you have any complaints about how we handle your personal information, please contact us at privacy@letsloop.com. Should we be unable to resolve your complaint and you wish to take your complaint further, you may do so by contacting the UK Information Commissioner’s Office.

Modifying Your Personal Information

If you are a registered user of our Services, we provide you with tools to access or modify the personal information you provided to us and associated with your account. You can find these tools in your Account Settings.

Our Policy Towards Children

Our Services are not directed to people under 13. If you become aware that your child has provided us with personal information without your consent, please contact us at privacy@letsloop.com. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child's account.

Changes to this Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at letsloop.com/privacy. If the revision, in our sole discretion, is material, we will notify you via email to the email address associated with your account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.

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